Blog

What is your Disaster Recovery Plan?
At bare minimum every business should have their phone system and data servers on an uninterruptible power supply (UPS). Having a UPS allows you to gracefully shutdown servers to avoid file corruption data loss caused by unexpected power outages. For customers who value up time and cannot afford losing information like this we suggest implementing a backup solution. Tel-Net offers online and onsite backup solutions for your telephone and computer networks. Having a disaster recovery plan in place is critical to business continuity and customer satisfaction. For all of our local New England customers winter is near and we are all too familiar with the devastation an ice storm can cause. Don’t roll the dice this year and protect your investment with a custom backup solution from Tel-Net.
AltiGen Auto Discovery of Server IP Address
You can configure option 120, in your DHCP server with your MAXCS IP address, so that the AltiGen IP phone automatically discovers the MAXCS server IP address and only needs to have the extension and password entered. In addition to making initial IP phone setup easier, this feature is also helpful when there is a need to migrate MAXCS to a new IP address. The administrator just needs to update the new MAXCS IP address in the DHCP server and then reboot all Altigen IP phones.The phones will automatically pick up the new MAXCS’ IP address. Contact Tel-Net today for more information.
Cat 6 Cable Certification
Whether installing new cable, or troubleshooting existing cable, cable testing plays an important role in the process. Common tests for datacom cabling include length, wiremap, attenuation, NEXT, DC loop resistance, and return loss. As networks evolve, so do the requirements of the cabling infrastructure to support them. New standards are continuously being developed to provide guidelines for cabling professionals when installing, testing, troubleshooting, and certifying both copper and fiber. Whether it’s 10BASE-T, 100BASE-TX or 1000BASE-T, there are specific requirements and potential pitfalls in implementing these technologies. And with the introduction of 10GBASE-T, it becomes even more critical to keep current with the latest developments in cabling and cable testing. Cable testing provides a level of assurance that the installed cabling links provide the desired transmission capability to support the data communication desired by the users. Certification instruments are the only tools that provide “Pass” or “Fail” information in accordance with industry standards. In the North America market, the prevalent industry standards organization dealing with structured cabling, specifically with the transmission capabilities of structured cabling, is the Telecommunications Industry Association (TIA). In the international markets, the Electro-technical commission of the International Organization for Standards (ISO/IEC) creates and maintains standards for telecommunication ...
AltiGen MaxMobile Demo Video
The MaxCS Mobility Suite is the industry’s first complete mobile business communications solution, truly extending the complete set of business PBX functionality to the Apple iPhone. Leveraging the power of the industry’s leading software communications platform, MaxCommunications Server, MaxMobile is the next generation of fixed mobile convergence. In an increasingly mobile business environment, MaxMobile improves employee productivity, reduces communications costs, eliminates the need for separate desktop phones, and can even entirely replace fixed line PBX systems.
iFusion iPhone Docking Station
Today’s business environment demands that businesses and employees stay in front of their customers; finding ways to increase revenue and contain costs can be a difficult challenge while developing new business. Enabling mobility offers businesses a way to maximize employee resources in order to grow their business. With the explosive growth of business applications on the iPhone such as email, field service management, CRM and other specialized business solutions enable employees to stay connected regardless of their location. As a result, employees are able to be more productive and responsive to their customers, anytime and anywhere. Many businesses today are faced with escalating costs of business communications. With an increasingly mobile workforce, businesses often find that they are paying for local and long distance service and now the employee mobile phone bills. Replacing the traditional desktop phone with the iFusion & iPhone eliminates the need for fixed-line communications, thus reducing the total costs of business communication.
AltiGen Microsoft Exchange Integration
AltiGen’s MaxCommunications Server integration with Microsoft Exchange Server 2007 enables your company to benefit from: a single repository for voice mails, missed call logs, faxes and emails; one Outlook interface for all messaging and phone calls; a familiar Windows environment for complete system administration; and, seamless integration between your messaging platforms. Together, Exchange Server 2007 and MaxCommunications Server offer revolutionary advances in the way your business can communicate and collaborate. It just makes sense to deliver them as an integrated solution – simply and cost effectively. AltiGen and Microsoft – a complete, integrated 100% Microsoft-based Unified Communications solution.
The New Avaya Partner System
Get New Features and Save Money! The new IP Office Partner Version from Avaya allows you to migrate your existing Avaya Partner phones to the new IP Office system. Leverage your current investment in Avaya Partner technology and increase phone system features and functionality by migrating to the IP office platform. Select features include Embedded Messaging, T1 / PRI / SIP Trunk capability, New Digital Functions, End User Friendly Graphical Programming Interface, Unified Messaging and more!
AltiGen MaxMobile update 6.5.1.410
MaxMobile 6.5.1.410 is now available with the following enhancements: 1. The App Store icon on his device home page will have a badge indicating how many of your downloaded apps have updates available. 2. Launches the App Store and click on the “Updates” tab bar button. 3. Then click on “Update All” or the specific app (MaxMobile) update button you wants to update. (It will say “Free”). 4. Apple UI will walk you through the rest of the upgrade, just like getting a new app
Cost Saving Benefits of SIP Trunks
What is a SIP trunk you ask? The simple answer is a SIP trunk is a concurrent call that is routed over the IP backbone of a carrier using VoIP technology. They are used in conjunction with an IP-PBX and are thought of as replacements for traditional T1 / PRI circuits and POTS lines. The popularity of SIP trunks has exploded due to their lower cost when compared to traditional phone lines. SIP Trunks are cheaper than analog circuits while maintaining the same service quality that businesses expect from line quality. SIP Trunks cost approximately $20 to $30 per trunk, versus $40 per analog circuit. In addition, long distance termination charges associated with SIP Trunks are much cheaper than traditional analog or TDM rates. AltiGen has certified a number of SIP trunk providers with the MAXCS. We here at Tel-Net use SIP trunks from Bandwidth.com and have been very impressed in the quality and reliability of calls. For more information contact us today.