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The select and dial feature in AltiGen’s MaxClient software lets you select a phone number from any window, for example, Internet Explorer, Microsoft Word, Microsoft Excel, Notepad, and so on, and then press the keys you define here to dial that number. Select-N-Dial is perfect for a sales force using contact lists. The program may even work with your company’s CRM program. For more information on AltiGen’s select and dial feature or for help setting this up with yout MaxCommunicator or MaxAgent contact Tel-Net today!

While supplies last we are selling refurbished AltiGen IP720 phones at a significant price discount. Order in bulk and receive even more savings!

Did you know the AlitGen phone system comes with a built in automatic backup and restore utility? During installation your Tel-Net technician configures the system to automatically backup every night to C:\AltiBackup. This is important as every night the system create a copy of all your voice mail files and system configurations. If something were to happen to your system we would then have a copy to restore from. This saves a tremendous amount of time as we would not need to start from scratch and reconfigure your system and more importantly you would not lose important voice mail files. While this is a step in the right direction there is still some risk in this method. By saving it locally to your C:\ drive you still run into issues if for example your hard drive crashed and data becomes corrupt. In a case like that your data is most likely lost. Ideally we recommend purchasing a flash drive to plug into the back of your AltiGen phone system and configuring your backups to that flash drive instead of the C:\ drive. This provides us with an external backup that a technician could restore to a completely new AltiGen server ...