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AltiGen Softswitch Software Package
New Softswitch 50 software package is available preinstalled on Intel servers. For customers looking to upgrade existing AlitGen servers or dive into the virtualized PBX world here is your chance. The server and software are deeply discounted and you can save even more by purchasing AltiGen’s SIP trunking service for voice. Contact Tel-Net today for more information!
AltiGen ends support for MaxCS 6.7 on 11/30/2014
AltiGen will continue to support MaxCS 6.7 release until 11/30/14. During these final weeks, AltiGen will accept support calls and provide assistance with configurations, however, no fixes will be made to release 6.7.x. After that, support for 6.7 will be limited to software upgrades – a question or issue directly related to upgrading to a supported release. With the release of MaxCS 7.5 one month ago, AltiGen is now supporting release 7.5.0.405 and the immediate prior release, 7.0 Update1(7.0.1.103). AltiGen provides technical support for the current release of MAXCS and for the immediate prior release. For information on updating your AltiGen software contact Tel-Net today!    
AltiGen License Registration & Expired Software Assurance
Effective 7/1/2014 AltiGen MAXCS systems no current on software assurance will no longer be able to access any product registration functions. Affected functions include; adding additional licenses, upgrading to new software releases, addition of new boards, and any other product registration functions. These systems are also ineligible to receive technical support from AltiGen. Contact Tel-Net today with any questions or to get back on software assurance.
Windows XP and Office 2003 End of Life Alert
Windows XP and Office 2003 End of Life Alert Time is almost up. Windows XP and Office 2003 support ends in weeks. Has your business upgraded to supported software versions? Do you have any questions on what this means for you? If so contact your Tel-Net rep as soon as possible to protect your network. Why is Microsoft ending support for Windows XP and Office 2003? In 2002 Microsoft introduced its Support Lifecycle policy based on customer feedback to have more transparency and predictability of support for Microsoft products. As per this policy, Microsoft Business and Developer products, including Windows and Office products, receive a minimum of 10 years of support (5 years Mainstream Support and 5 years Extended Support), at the supported service pack level. Thus, Windows XP SP3 and Office 2003 will go out of support on April 8, 2014. If your organization has not started the migration to a modern desktop, you are late. Based on historical customer deployment data, the average enterprise deployment can take 18 to 32 months from business case through full deployment. To ensure you remain on supported versions of Windows and Office, you should begin your planning and application testing immediately to ...
Bria Application support for AltiGen MAXCS 6.7
AltiGen software version MAXCS 6.7 offers support for CounterPath’s Bria client for mobility. Allow your mobile workforce to register their PBX extension on smartphones and tablets using the Bria client. For more information on the Bria client visit CounterPath’s website by clicking here For assistance in setting up the mobility feature on your AltiGen contact Tel-Net today!
AltiGen MeetMe Conference Bridge
Does your company pay for an expensive hosted conferencing solution? If so take a look at AltiGen’s MeetMe Conference bridge which is built into all AltiGen servers. MeetMe conferencing provides you with support for up to 30 participants on a single call depending on your configuration. MeetMe’s intuitive interface makes it easy to schedule conferences, manage participants, and email conference invites. Whether you are looking to schedule a weekly conference call or put one together on the fly, AltiGen’s MeetMe conferencing has you covered. This feature is built into the MAX1000 or MAX2000 chassis, all you need to do is configure it. For those of you with AltiGen’s Office series chassis you can take advantage of this feature by utilizing an existing resource board to installing a new one. If you are not already using this great feature or would like more information about how it works, contact a Tel-Net representative today!
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