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Today’s business environment demands that businesses and employees stay in front of their customers; finding ways to increase revenue and contain costs can be a difficult challenge while developing new business. Enabling mobility offers businesses a way to maximize employee resources in order to grow their business. With the explosive growth of business applications on the iPhone such as email, field service management, CRM and other specialized business solutions enable employees to stay connected regardless of their location. As a result, employees are able to be more productive and responsive to their customers, anytime and anywhere. Many businesses today are faced with escalating costs of business communications. With an increasingly mobile workforce, businesses often find that they are paying for local and long distance service and now the employee mobile phone bills. Replacing the traditional desktop phone with the iFusion & iPhone eliminates the need for fixed-line communications, thus reducing the total costs of business communication.

AltiGen’s MaxCommunications Server integration with Microsoft Exchange Server 2007 enables your company to benefit from: a single repository for voice mails, missed call logs, faxes and emails; one Outlook interface for all messaging and phone calls; a familiar Windows environment for complete system administration; and, seamless integration between your messaging platforms. Together, Exchange Server 2007 and MaxCommunications Server offer revolutionary advances in the way your business can communicate and collaborate. It just makes sense to deliver them as an integrated solution – simply and cost effectively. AltiGen and Microsoft – a complete, integrated 100% Microsoft-based Unified Communications solution.

MaxMobile 6.5.1.410 is now available with the following enhancements: 1. The App Store icon on his device home page will have a badge indicating how many of your downloaded apps have updates available. 2. Launches the App Store and click on the “Updates” tab bar button. 3. Then click on “Update All” or the specific app (MaxMobile) update button you wants to update. (It will say “Free”). 4. Apple UI will walk you through the rest of the upgrade, just like getting a new app

What is a SIP trunk you ask? The simple answer is a SIP trunk is a concurrent call that is routed over the IP backbone of a carrier using VoIP technology. They are used in conjunction with an IP-PBX and are thought of as replacements for traditional T1 / PRI circuits and POTS lines. The popularity of SIP trunks has exploded due to their lower cost when compared to traditional phone lines. SIP Trunks are cheaper than analog circuits while maintaining the same service quality that businesses expect from line quality. SIP Trunks cost approximately $20 to $30 per trunk, versus $40 per analog circuit. In addition, long distance termination charges associated with SIP Trunks are much cheaper than traditional analog or TDM rates. AltiGen has certified a number of SIP trunk providers with the MAXCS. We here at Tel-Net use SIP trunks from Bandwidth.com and have been very impressed in the quality and reliability of calls. For more information contact us today.

Employees at most companies today use their mobile phones for business calls and, in many cases, as their primary business telephone. As 3G coverage increases and the cost of mobile service plans continues to decrease, the use of mobile phones for business will continue to grow. The challenge for business owners and IT management alike is how to leverage mobile phones to improve business communications – and retain important PBX functionality without driving costs through the roof. MaxMobile finally delivers on the promise of converged communications. As the industry’s first true mobile PBX solution, MaxMobile provides a suite of applications to extend complete business PBX functionality to smart phone devices. Unlike the 1st generation products which used a low level web client, MaxMobile applications were designed to natively run on each of the popular smart phone platforms – including iPhone, BlackBerry, Google Android, and (soon) Windows Mobile – taking full advantage of their respective capabilities with a familiar, intuitive user interface. With a simple one click log in MaxMobile registers the smart phone as the business PBX extension and dynamically redirects all PBX extension calls to the mobile phone – completely transparent to the calling party. Outbound calls can be ...

The Taste of the Towns is a Wine / Food Tasting and Benefit Auction put on by the Nashua Center. The Nashua Center was founded in 1974 by a small group of concerned parents of children with severe/multiple disabilities in need of services. Incorporated in 1976 as Nashua Center for the Multiply Handicapped, Inc., the Center has built a reputation for providing high quality care to hundreds of individuals of all ages throughout Southern New Hampshire. Fund-raising events like this allow the Nashua Center to continue to provide specialized care and support to individuals of all ages. The silent auction had something for everyone with items ranging from autographed Red Sox jerseys to weekend away trips to the Cape. The live auction was full of tickets to Red Sox games and vacations getaways too. This year they had a ticket raffle to win an autographed guitar. Tel-Net purchased the lucky ticket and went home with this exciting guitar. Take a look at us to your left (Brian Young, Gary Anderson, Jayson Anderson, and Jonathan Anderson) To visit The Nashua Center’s Website click here

If you are an AltiGen user with IP talk running on Windows 7 or Windows 2008 be on alert. There is a bug in Windows 7 and Windows 2008 R2 that has been found to intermittently cause one-way audio when using IPTalk.  In these cases audio cannot be sent from the PC running IPTalk to the AltiGen server.  Microsoft has created hot fix to address this issue. If you are experiencing one-way audio when using IPTalk on the above mentioned platforms, please contact your Tel-Net representative to get the PC running MaxCommunicator / MaxAgent patched.