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Are your protecting your cloud data? A common misconception is that your data is secure because you're in the cloud. Rest easy knowing your valuable user data and configurations are in safe hands with our #SaaSBackup solution. Let’s achieve shared success and safeguar your business data like never before. Reach out to us now for info on Telnet's #MSP offerings!

Microsoft will no longer provide security updates or support for PCs with Windows 7 on 01/14/2020. PCs running Windows 7 after this date should not be considered protected. Many existing Windows 7 machines can be upgraded to Windows 10 in order to keep your employees productive and secure. Some machines will not meet the system requirements for Windows 10 and will need to be replaced. Contact Tel-Net today for Windows 10 and Office 365 migration assistance.

AltiGen will continue to support MaxCS 6.7 release until 11/30/14. During these final weeks, AltiGen will accept support calls and provide assistance with configurations, however, no fixes will be made to release 6.7.x. After that, support for 6.7 will be limited to software upgrades – a question or issue directly related to upgrading to a supported release. With the release of MaxCS 7.5 one month ago, AltiGen is now supporting release 7.5.0.405 and the immediate prior release, 7.0 Update1(7.0.1.103). AltiGen provides technical support for the current release of MAXCS and for the immediate prior release. For information on updating your AltiGen software contact Tel-Net today!    

Effective 7/1/2014 AltiGen MAXCS systems no current on software assurance will no longer be able to access any product registration functions. Affected functions include; adding additional licenses, upgrading to new software releases, addition of new boards, and any other product registration functions. These systems are also ineligible to receive technical support from AltiGen. Contact Tel-Net today with any questions or to get back on software assurance.

We have a limited quantity of refurbished IP720 phones for sale. Each comes with a year warranty and cost significantly lower than new sets. See below for more info.

Windows XP and Office 2003 End of Life Alert Time is almost up. Windows XP and Office 2003 support ends in weeks. Has your business upgraded to supported software versions? Do you have any questions on what this means for you? If so contact your Tel-Net rep as soon as possible to protect your network. Why is Microsoft ending support for Windows XP and Office 2003? In 2002 Microsoft introduced its Support Lifecycle policy based on customer feedback to have more transparency and predictability of support for Microsoft products. As per this policy, Microsoft Business and Developer products, including Windows and Office products, receive a minimum of 10 years of support (5 years Mainstream Support and 5 years Extended Support), at the supported service pack level. Thus, Windows XP SP3 and Office 2003 will go out of support on April 8, 2014. If your organization has not started the migration to a modern desktop, you are late. Based on historical customer deployment data, the average enterprise deployment can take 18 to 32 months from business case through full deployment. To ensure you remain on supported versions of Windows and Office, you should begin your planning and application testing immediately to ...

AltiGen has launched a new website dedicated to their MAXCS VoIP PBX & Contact Center. Here you can find information on AltiGen’s turnkey MAXCS server, their MAXACD call center solutions, and AltiGen’s highly anticipated Private Cloud.  For existing customers looking for additional information on the AltiGen products please visit our AltiGen knowledge base https://www.choosetelnet.com/support/documentation/altigen/ For potential customers seeking additional information please visit the AltiGen information section of our website https://www.choosetelnet.com/info/altigen/ Any questions or to setup a demo contact Tel-Net today!