AltiGen VoIP Phone System
Virtually all VoIP vendors tout their systems as easy to manage. But what they typically talk about is user, extension and configuration management. If you’re simply deploying a basic phone system, administration can typically be managed from a single, easy to use management console. But does the same hold true if you’re deploying more advanced applications, such is mobility, call center and unified messaging? Since most vendors package 3rd party and OEM products into their “solutions”, multiple management subsystems and interfaces are generally required.
Because MaxCS is a complete, integrated software solution all aspects of the system can be managed via the MaxAdmin management console. In a single intuitive Windows-based console MaxAdmin enables simplified management of the entire MaxCS system, offering both centralized and distributed management capabilities.
MaxAdmin System Management
MaxAdmin allows you to easily manage all aspects of the MaxCS system including:
- User Rights and Extension Features
- PSTN and SIP Trunks
- Auto Attendants / IVR
- Outbound and Inbound Call Routing
- Voice Mail
- Call Center Agents and Workgroups
- Unified Messaging
- Database Configuration
- AltiGen VoIP Phone Configuration
- System backup / restore
MaxAdmin Enterprise Manager
The MaxCS distributed architecture enables communications to be unified across the entire enterprise. MaxAdmin Enterprise Manager consolidates management of multiple systems into a single view of the enterprise, regardless of system location. Rather than logging in to multiple systems, the Enterprise Manager presents a single view of all MaxCS servers, directories, extensions, and users. Enterprise Manager also replicates all call routing rules, users, and extensions across all MaxCS systems for a truly unified system appearance.
MaxAdmin Enterprise Manager also provides the tools to manage networks quality of service (QoS) settings via CODEC controls, and establishing user defined network data bandwidth quotas between remote sites and users. Diagnostic tools are also available for troubleshooting possible configuration problems when they are encountered along with a comprehensive online help facility.
MaxCS Feature List
AltiGen’s IP PBX features are 100% developed in-house. They do not rely on any 3rd party OEM relationships, allowing their solution to be the only truly integrated software IP PBX available in the marketplace.